What to Do If You Have a Roofing Emergency: A Homeowner’s Step-by-Step Guide
Roofing emergencies can happen without warning, often during severe weather or as a result of long-term wear and tear. A leaky roof or sudden structural damage can be stressful and overwhelming, but how you respond in the moment can make all the difference. At Roberts Roofs Inc., we understand how crucial it is to act quickly and wisely when faced with a roofing emergency. Here’s a step-by-step guide to help you manage the situation and minimize damage until professional help arrives.
Step-by-Step Action Plan

Step 1: Assess the Situation Safely
Your safety and the safety of your family are the top priorities. Before you do anything, ensure that the situation is safe to handle. If there is significant damage, such as a large hole in the roof or sagging beams, stay away from the affected area. If you notice any signs of electrical issues, like sparks or exposed wires, turn off the power immediately and evacuate the area. Call emergency services if necessary.
If it’s safe to proceed, carefully inspect the damage. Take note of the type and extent of the problem, such as missing shingles, leaks, or structural damage, so you can communicate effectively with the roofing contractor when they arrive.
Step 2: Contain the Damage
Once you've ensured it’s safe to proceed, the next step is to contain the damage and prevent it from worsening. If water is leaking into your home, place buckets, pots, or bowls under the leak to catch the water. For larger leaks, use a tarp to catch the water and direct it to a safer location. If possible, move furniture, electronics, and personal belongings away from the affected area to avoid water damage.
Use a plastic sheet or tarp to cover any exposed areas of the roof. You can secure the tarp with heavy objects like bricks or stones, but avoid climbing onto the roof yourself—leave that to the professionals.
Step 3: Minimize Interior Damage
If the leak has already started causing water damage inside your home, it’s important to act quickly. Use towels or rags to absorb as much water as possible from the floor, walls, and furniture. You can also cut holes in the ceiling near the leak to allow water to drain away, rather than pooling and causing further damage.
If the water is spreading or you suspect structural damage, it may be necessary to remove drywall or insulation to help prevent mold growth. Remember, quick action can reduce the need for extensive repairs later on.
Step 4: Contact a Professional Roofing Contractor
Once you've contained the damage as best as you can, it’s time to call a professional roofing contractor. At Roberts Roofs Inc., we offer emergency roof repair services and can assess the situation quickly to provide a temporary solution or begin more permanent repairs. Even if you believe the damage is minor, it’s always a good idea to have a professional inspection to ensure there are no hidden issues that could lead to bigger problems in the future.
When you call, be prepared to give a detailed description of the damage. Mention any specific issues you noticed, such as the size of the leak, the areas affected, or the type of weather that caused the problem. This will help the contractor prepare for the job and bring the right tools and materials.
Step 5: Document the Damage for Insurance
If your roof has been significantly damaged, take photos of the area as soon as possible to document the damage for your insurance claim. Be sure to capture clear images of both the interior and exterior damage. If you can, take notes of the date and time of the damage, as well as any steps you’ve taken to prevent further issues, such as covering the roof with a tarp.
When the roofing contractor arrives, they may also take their own photos to assist with the insurance process. Having comprehensive documentation will ensure a smoother claims process and help you get the financial support you need to make repairs.
Step 6: Stay Informed About the Repair Process
Once the professionals begin the repair, it’s important to stay in the loop about what’s happening. Ask the roofing contractor about the repair timeline, what materials are needed, and any steps you need to take to prevent future emergencies. At Roberts Roofs Inc., we prioritize communication with our customers, so you’ll always know what to expect and when the job will be done.
If your roof is older or has sustained significant damage, your roofing contractor may recommend a full replacement. If that’s the case, it’s important to understand the options available, including different roofing materials and styles, as well as the cost and timeline for a new roof.
Step 7: Take Preventative Measures for the Future
Once the immediate emergency is handled, it's time to think about long-term prevention. Regular roof inspections, maintenance, and timely repairs can help prevent future roofing emergencies. Seasonal inspections can catch small issues before they escalate into major problems, saving you money and stress in the long run.
Roberts Roofs Inc. offers comprehensive roofing maintenance services to ensure your roof remains in top condition. With our help, you can keep your home protected from the elements year-round.
Get Back on Track with Professional Roofing Emergency Services
Roofing emergencies are never convenient, but knowing how to respond quickly and effectively can make all the difference. At Roberts Roofs Inc., we’re here to provide professional roof repairs, inspections, and advice when you need it most. If you’re facing a roofing emergency, don’t hesitate to contact us. We’ll assess the damage, provide temporary solutions, and work quickly to restore the safety and integrity of your home.







